Organ Utilization Specialist

  • Location: Remote

    Employment Type: Full Time

    Department: Organ Utilization

    Exemption Status: Non-Exempt

    OSHA Category: III

  • Position Overview:

    Organizational Overview:

    Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis.

    We believe in going above and beyond to support donor families during and after the donation process. Our core values are what guide us, allow us to excel at serving our community, and keep our culture at Iowa Donor Network alive.

    Position Overview:

    The Organ Utilization Specialist directs the allocation of organs from organ donors to potential transplant centers and coordinates import organ offers on behalf of transplant centers. The ideal OUS candidate will possess knowledge related to United Network of Organization Sharing (UNOS) regulations, donor evaluation and management, authorization, and organ allocation for transplant and research/education. The OUS effectively identifies and communicates vital clinical information and serves as the primary point of contact during the organ import and organ allocation processes. Our primary focus is to provide a consistent service that is accurate and timely enabling our counterparts to effectively make decisions that yield optimal organ transplant results. Successful Organ Utilization Specialists thrive in a fast-paced dynamic environment while exhibiting Iowa Donor Network’s core values: Service with Heart, Always Own It, Drive and Embrace the Future, and Be Clear Bold and Respectful.

  • Job Qualifications:

    • Bachelor’s degree in nursing, healthcare studies, or biology. or an equivalent combination of education and experience
    • Minimum 2 years’ experience within an OPO, preferably within an organ allocation work system.
    • CPTC, CCTN, CCTC, or CTP certification preferred.
    • Experience with medical interpretation of lab values, diagnostic testing, human anatomy, and medical terminology.
  • Schedule:

    • 7, 12 hours shifts per pay period
    • 6pm-6am CST
    • Weekends and holidays required
    • Some training may take place on day shift
  • Compensation:

    Starting at $31.30 hourly

    *Iowa Donor Network determines final compensation based on education, experience, and skills relevant to the position.

  • Organization Responsibilities:

    Essential Functions and Performance Responsibilities:

    • Precisely communicates applicable donor information to members of the recipient care team and/or external partners to minimize organ cold ischemia time and allow for maximization of organ placement.
    • Document clinical and logistical information in iTransplant system accurately and promptly.
    • Analyze donor charts and review all necessary clinical/social information ensuring accuracy to generate match runs in UNET.
    • Consults the OUS Manager, OUS Team Lead and/or ORS to identify case-specific barriers to organ utilization to minimize risk of organ discard and maximize opportunities for transplantation.
    • Manages import organ referrals for designated transplant hospitals and decipher donor clinical data to accept/decline organ offers.
    • Actively participates in departmental meetings, continuing education opportunities, quality assurance initiatives, and required training.
    • Identifies and reports adverse events and identifies process improvement opportunities with an emphasis on improved organ utilization and patient safety.
    • Ensures compliance with current federal, state, and/or local laws and regulations including Centers for Medicaid and Medicare Services (CMS), and United Network for Organ Sharing (UNOS), and Iowa Donor Network’s policies and procedures.
    • Maintain appropriate level of confidentiality in all areas dealing with sensitive, protected, and confidential information.


    Skills and Abilities:

    • Participates in operational schedule as necessary; to include nights, weekends, and holiday coverage. At peak times, may be called to provide assistance when not scheduled.
    • Maintains effective and professional communication with all individuals included in the organ donation process.
    • A strong ability to pivot seamlessly from task to task excelling under strict time constraints with perseverance and integrity.
    • Meticulous attention to detail and ability to manage critical situations simultaneously while making judgements that align with Iowa Donor Network core values.
    • Effective problem solving, conflict management and creative thinking skills
    • Strong working knowledge of Microsoft Office applications. Proven skill and competence in using technology-based devices such as personal computers and related software, and mobile phones.

    Physical Requirements:

    • Must receive required vaccines based on outlined schedules to protect our employees, healthcare personnel, donors, recipients, and families we may come into contact. (e.g., Influenza obtained annually by December 1st.)
    • This position requires the extensive use of computers, telephones, and other office equipment while sitting for long hours. Must be able to stay focused and attentive.
    • At peak times, may be called to provide assistance when not scheduled.
    • Lift equipment and supplies weighing up to 20 lbs.
    • Receive detailed information through oral and auditory communication.

    Organizational Responsibilities:

    • It is required that IDN employees demonstrate commitment to the mission and vision, maintain effective communication, exhibit teamwork, respect diversity, follow policies and procedures, maintain confidentiality of all donor, recipient and organizational information, demonstrate accuracy and thoroughness while meeting productivity standards, observe safety and security procedures, be consistently punctual and dependable, actively participate in performance improvement activities and continually demonstrate behavioral expectations and core values.
    • Employee’s obligation to maintain the confidentiality of information shall survive the termination of employee’s employment with IDN.
    • All requirements are subject to modifications to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by my supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, I know that I must possess the abilities or aptitudes to perform each duty proficiently. I realize neither the job description nor this document creates an employment contract, implied or otherwise, other than an “at will” employment relationship.

Our Vision:

All are inspired to donate life.