Location: Hybrid with residency within one hour of Altoona or North Liberty Iowa
Employment Type: Full Time
Department: Business Technology
Exemption Status: Exempt
OSHA Category: II
Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis.
We believe in going above and beyond to support donor families during and after the donation process. Our core values are what guide us, allow us to excel at serving our community, and keep our culture at Iowa Donor Network alive.
Responsible for managing and directing the company’s information technology (IT) operations, ensuring the department provides efficient and effective technical support service. The role provides enterprise-level leadership and strategic direction for the information technology functions, including data processing, computer services, network communications, and management information services to accomplish corporate goals and objectives. Day to day leadership includes oversight of recruitment and supervision of information technology staff, capital and operating budgeting, information management systems, and strategic planning. The Director of Information Technology reports to the CFO.
- Minimum of five years’ experience in computer/IT operations
- Experience in IT healthcare regulatory environment desirable
- Minimum of two (2) years personnel management experience required
- Bachelor’s degree in information systems, computer science or equivalent from an accredited college or university is preferred
- Masters preferred
- SharePoint software experience is preferred
Monday- Friday, 8:30am-4:30pm
*some evenings and weekends
Essential Functions and Performance Responsibilities:
- Direct the selection, training, development, and performance of IT staff to retain a motivated professional workforce for IDN.
- Establish and communicate job responsibilities, manage performance expectations and outcomes to maintain optimal operational performance utilizing Studer Principles.
- Ensure compliance with AATB, FDA, CMS, AOPO, UNOS/OPTN, OSHA, IDPH, federal and state employment and other regulations, GAAP, IRS and IDN policies through annual reviews, department audits, and staying current on industry standards and regulations.
- Manage the overall operational, budgetary, and financial responsibilities and activities of the department.
- Participate in organizational strategic planning and develop action plans to meet organizational goals.
- Accomplish department objectives through monitoring and analyzing data to maximize organ and tissue donation and identify trends and areas for improvement in IT.
- Analyzes IT infrastructure and systems performance to assess productivity levels, operating costs, upgrade requirements, and other metrics and needs.
- Oversees security of systems, networks, and enterprise information.
- Participate in strategic and operational governance processes of the organization as a member of the senior leadership team.
- Develop, track, and control the information technology annual operating and capital budgets to facilitate the orderly and efficient capture, storage, processing, and dissemination of information.
- Manage the development, design, and implementation of new applications and changes to existing computer systems and software packages.
- Direct development and execution of an enterprise-wide disaster recovery and business continuity plan for technology systems.
- Promote and oversee strategic relationships between internal IT resources and external entities, including government, vendors, and partner organizations.
- Keep current with trends and issues in the IT, transplant and health care industries, including current technologies and practices.
- Performs other related duties as assigned.
Skills and Abilities:
- Exceptional leadership, communication, interpersonal skills, and developmental skills
- Ability to manage departmental budgets using high attention to detail
- Demonstrated ability to lead, organize, and delegate responsibilities to team members
- Excellent time management and problem-solving skills with a proven ability to meet deadlines.
- Demonstrated ability to develop and guide the use of information technology within the enterprise and across enterprises.
- Ability to interact with all levels of staff across a wide range of disciplines.
- A thorough understanding of the issues and objectives in the the field of organ and tissue donation is preferred.
- Ability to work under pressure to meet deadlines.
- Effectively communicate both verbally and in writing when representing IDN; work well with others; take and give direction; demonstrate effective problem-solving skills; ability to work both independently and collaboratively.
- Must have a high level of customer service and ability to communicate to a diverse audience.
- Requires travel between office locations and the ability to work evenings or weekends.
- Lift equipment and supplies weighing up to 50 lbs.
- Possible mental and visual fatigue associated with detailed work.
- Maintain availability for communication 24/7/365.
- Express ideas verbally and convey detailed or important spoken information.
- Receive detailed information through oral and auditory communication.
- Maintain a current valid driver’s license and be insurable through IDN’s insurance.
It is required that IDN employees demonstrate commitment to the mission and vision, maintain effective communication, exhibit teamwork, respect diversity, follow policies and procedures, maintain confidentiality of all donor, recipient and organizational information, demonstrate accuracy and thoroughness while meeting productivity standards, observe safety and security procedures, be consistently punctual and dependable, actively participate in performance improvement activities and continually demonstrate behavioral expectations and core values.
Employee’s obligation to maintain the confidentiality of information shall survive the termination of employee’s employment with IDN.
All requirements are subject to modifications to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by my supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, I know that I must possess the abilities or aptitudes to perform each duty proficiently. I realize neither the job description nor this document creates an employment contract, implied or otherwise, other than an “at will” employment relationship.